Management of 27 Facebook Pages
Management includes postings, response to comments, recommendation responses, B2B interactions, general monitoring and content creation. Check out what I do by following the links below.
- Lagonita Lodge in Big Bear Lake, CA
- Snow Lake Lodge in Big Bear Lake, CA
- Northbay at Lake Arrowhead in Lake Arrowhead, CA
- Tahoe Summit Village in Stateline, NV
- Sedona Pines Resort in Sedona, AZ
- Highlands Resort at Verde Ridge in Cornville, AZ
- Park Regency in Park City, UT
- Pinecliff Village in Ruidoso, NM
- High Sierra Condominiums in Ruidoso, NM
- Twin Rivers in Fraser, CO
- Pines at MeadowRidge in Fraser, CO
- Fraser Crossing Founders Pointe (HOA Page) in Winter Park, CO
- The Inn at Silvercreek in Granby, CO
- Village by the Gulf in Gulf Shores, AL
- Royal Holiday Beach Resort in Biloxi, MS
- Destin Holiday Beach Resort in Destin, FL
- Club Destin in Destin, FL
- Soundside Holiday Beach Resort in Pensacola Beach, FL
- Pueblo Real in Costa Rica
- Haliburton Heights in Haliburton, Ontario Canada
- Dunes South in Nags Head, NC
- The Windjammer in Nags Head, NC
- Ocean Villas II in Nags Head, NC
- Outer Banks Resort Rentals in the Outer Banks of North Carolina
- The Alderwood Group (Alderwood Resort Management Page)
- GetAways Resort Managment
- Sapphire Resorts (Exchange Company Page)
Launched Instagram accounts for three rental properties in Colorado.
The Inn at Silvercreek, Twin Rivers and Pines at MeadowRidge.
With the update of our website I wrote five blog posts and will continue posting. Our website’s main target audience is potential partners which are generally a Board of Directors of owners at either a timeshare or whole owned property/association.
Click through to the blog portion of the Alderwood Group (Resort Management) website for my blog posts.
Newsletters & E-Blasts
Associations: Each of the 28 associations that we manage have either bi-annual or quarterly newsletters that I compile, edit and send via Constant Contact. I also curate and send email blasts and notices. Most content is created by board members and the on-site manager. Contact me for example content.
Internal: I began an internal newsletter for the operations team of Alderwood and GetAways Resort Management that is sent on a quarterly basis. Some content is created by upper management but most I create myself. Click here for an example.*
*All content and information is property of The Alderwood Group.
Online Review Monitoring and Response
I monitor and respond to online reviews with the help of property managers for every resort property. Each response is curated for the unique review and posted within a week of the review being posted. Sites include TripAdvisor, Google, Yelp, Facebook and Booking.com.
These reviews are accumulated into an online database called Review Push where I also generate and distribute reports.
I also update these websites with new information, photos and specials on a regular basis.
Event Planning and Management
Employee Holiday Party 2019
I planned and executed the annual holiday party for approximately 50 employees.
I planned the following elements:
– Ugly Sweater Contest & Prize Baskets
Annual Homeowner Meetings
I aided in the planning and execution of three annual homeowners meetings which included food ordering and pickup, check-in and information distribution.
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