Alderwood Resort Management

Management of 27 Facebook Pages

Management includes postings, response to comments, recommendation responses, B2B interactions, general monitoring and content creation. Check out what I do by following the links below.

• Lagonita Lodge in Big Bear Lake, CA
• Snow Lake Lodge in Big Bear Lake, CA
• Northbay at Lake Arrowhead in Lake Arrowhead, CA
• Tahoe Summit Village in Stateline, NV
• Sedona Pines Resort in Sedona, AZ
• Highlands Resort at Verde Ridge in Cornville, AZ
• Park Regency in Park City, UT
• Pinecliff Village in Ruidoso, NM
• High Sierra Condominiums in Ruidoso, NM
• Twin Rivers in Fraser, CO
• Pines at MeadowRidge in Fraser, CO
• Fraser Crossing Founders Pointe (HOA Page) in Winter Park, CO
• The Inn at Silvercreek in Granby, CO
• Village by the Gulf in Gulf Shores, AL
• Royal Holiday Beach Resort in Biloxi, MS
• Destin Holiday Beach Resort in Destin, FL
• Club Destin in Destin, FL
• Soundside Holiday Beach Resort in Pensacola Beach, FL
• Pueblo Real in Costa Rica
• Haliburton Heights in Haliburton, Ontario Canada
• Dunes South in Nags Head, NC
• The Windjammer in Nags Head, NC
• Ocean Villas II in Nags Head, NC
• Outer Banks Resort Rentals in the Outer Banks of North Carolina
• The Alderwood Group (Alderwood Resort Management Page)
• GetAways Resort Managment
• Sapphire Resorts (Exchange Company Page)

Instagram Launch

Launched Instagram accounts for three rental properties in Colorado.

The Inn at Silvercreek, Twin Rivers and Pines at MeadowRidge.

Blogging

With the update of our website I wrote five blog posts and will continue posting. Our website’s main target audience is potential partners which are generally a Board of Directors of owners at either a timeshare or whole owned property/association.

Click through to the blog portion of the Alderwood Group (Resort Management) website for my blog posts.

Newsletters & E-Blasts

Associations: Each of the 28 associations that we manage have either bi-annual or quarterly newsletters that I compile, edit and send via Constant Contact. I also curate and send email blasts and notices. Most content is created by board members and the on-site manager. Contact me for example content.

Internal: I began an internal newsletter for the operations team of Alderwood and GetAways Resort Management that is sent on a quarterly basis. Some content is created by upper management but most I create myself. Click here for an example.*
*All content and information is property of The Alderwood Group.

Online Review Monitoring and Response

I monitor and respond to online reviews with the help of property managers for every resort property. Each response is curated for the unique review and posted within a week of the review being posted. Sites include TripAdvisor, Google, Yelp, Facebook and Booking.com.

These reviews are accumulated into an online database called Review Push where I also generate and distribute reports.

I also update these websites with new information, photos and specials on a regular basis.

Event Planning and Management

Employee Holiday Party 2019
I planned and executed the annual holiday party for approximately 50 employees.
I planned the following elements:
– Venue
– Food
– Decor
– Ugly Sweater Contest & Prize Baskets
– Entertainment

Annual Homeowner Meetings
I aided in the planning and execution of three annual homeowners meetings which included food ordering and pickup, check-in and information distribution.